Specialty and fast-service shops
Packages, routes and before-and-after photos that sell the next one
Detailing sells on the result. The work that wins the next booking is the photo you took when you finished the last one.
- Package Interior and paint correction
- Vehicle 2022 Tesla Model 3
- Where Customer address, mobile van
- Technician Alex
- Booked for 4 hours
- Client answer I'll be there
- Photos on the vehicle 6 before, 6 after
Moving this to another time does not message the customer. Their confirmation clears and the reminders start again.
Both photos stay on the vehicle record.
What gets in the way
Sound familiar?
- A mobile route and a fixed bay are two different days and one calendar.
- Packages get quoted from memory and discounted on the spot.
- The best marketing you own is sitting on somebody's phone.
One detail, from the booking to the next one
Detailing sells on the result. Here is what MecanoPro does to make the result easy to show, and the next booking easy to take.
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The booking
Packages priced once
Save each package as a service, so interior plus paint correction is the same price on Friday as on Monday, and build the quote from it. The customer signs from a phone, with no app and no account.
- A signed quote is kept as signed, with its timestamp, so what was agreed is never in question.
- Your website takes booking requests with a date, a time inside your hours and the vehicle, and each lands on the schedule as pending for you to approve.
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The calendar
A mobile route and a fixed bay, one calendar
Locations are the bays or places work happens in, so your van can be a column of its own beside the shop. See who is busy on the Technician View, and set the length of each appointment to what the job really takes.
- A technician or a place that is already taken is refused before the promise is made.
- Reminders go out by text, email or both, and the customer confirms or cancels from the link. A confirmed appointment shows a green tick.
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Before
Photograph it before you touch it
Open the vehicle's Photos tab, drop the pictures in and drag them into order. Draw on the vehicle picture where a scratch or a stain was before you started, so it was never yours.
- Keep documents on the seat and paperwork in the door pocket out of the frame, and be careful with number plates if a photo might end up anywhere public.
- The Damage Inspection field takes up to five photos on any line, and the finished inspection prints as a PDF.
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After
The best marketing you own is on somebody's phone Growth and up
The after photos go on the same vehicle, so you have the before and the after together as proof for the customer. Pick the best ones for your website gallery, with a caption.
- The site gallery, a page for every service and a page for each town you serve are all yours to write, in both languages.
- Your own reviews page takes a customer's review from an invite link, marked verified, and you approve what is shown.
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Paid
Paid before you pack up
Convert the accepted quote to an invoice in one click and send it by email or text. For a card payment, send a Stripe payment request the customer pays on Stripe's own page, or charge a card they have saved with you.
- Text or email the customer that the vehicle is ready, with the message already written. A person sends it.
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Next season
The customer who has gone quiet
With the Marketing suite, build a segment from invoice history, such as customers whose last invoice is a while ago, and text or email them. Preview the message as one of them before it goes.
- A sequence is a run of emails and texts spaced in days and hours, and you enrol the people in it by hand.
- Every email carries an unsubscribe link and your mailing address, and every text ends with a Reply STOP line.
The parts of MecanoPro this shop uses
Each one is a real module, and each is explained on its own page.
Where it stops and you start
Detailing is a lot of small promises to a lot of customers. Here is what the software leaves to you.
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It schedules the stops, not the route
A mobile van and a fixed bay share one calendar, and each stop has its place and its technician. MecanoPro does not plan the drive between them.
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Moving an appointment is quiet
The customer is not told when you drag an appointment to another time. Their confirmation is cleared and the reminders start again for the new time, but if it matters to them, tell them.
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The gallery needs the website
The vehicle's own photos are in every plan. The home-page gallery, the service pages and the reviews page belong to the Website module, which comes with the Growth plan and above.
See it on your own jobs
Book thirty minutes and we will walk through it on your own work orders. No pressure and nothing to sign.
See it running on your own work orders
Thirty minutes, at a time that suits the shop. We load a few of your real jobs in and you tell us where it would break.