Five places a shop leaks time each day
Scheduling, customer records, the phone, quotes and getting paid. None of them is anybody working slowly. They are the same problem wearing five hats.
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Your calendar only exists in one room
Whoever is at the counter cannot see it, so "when can you take me?" gets an answer somebody guesses at. Two people write on it in the same hour and the same bay is promised twice.
One live schedule, in four views
Scheduling -
The history is in a filing cabinet, or in one technician's head
A returning customer asks what you did last time and the answer takes ten minutes to find, or leaves with the technician who found it.
Every vehicle you have ever touched, on one record
Clients and vehicles -
The conversation is spread across four devices
Part of it is on the shop phone, part on somebody's personal cell, part in an inbox nobody else can open. When the customer disputes what was agreed, none of it can be produced.
One thread per customer
Communications -
The vehicle sits on the hoist waiting for a call back
You found the second thing wrong with it, the customer is at work, and the bay is occupied by a job nobody has authorised yet.
Approved from a phone, in writing
Quotes and approvals -
Invoicing happens after closing, and collecting happens next month
The day belongs to the vehicles, so the paperwork waits - and every day it waits is a day the money is somewhere else.
Billed from the record, paid before they drive away
Billing and payments
Take back the time your team is losing
Whatever you are running now, moving off it is our job, not yours.
Coming off paper and spreadsheets
Send us the spreadsheet, the shoebox, or a photo of the customer cards. We build the customer and vehicle records from them before your first day on the system.
Switching from another system
We import customers, vehicles and work history from the shop systems already on the market, and run the old one alongside until you are ready to stop.
See it running on your own work orders
Thirty minutes, at a time that suits the shop. We load a few of your real jobs in and you tell us where it would break.