Repair and service shops
Software that adapts to the way your garage already runs
Every bay booked, every vehicle's history in one place, and every quote approved before the work starts - without three separate apps and a whiteboard nobody can read from the front counter.
- Open work orders 14
- Awaiting approval 3
- In progress 5
- Awaiting parts 2
- Ready for pickup 2
- Overdue 1
- Follow-ups due 4
An overdue promised time shows in red on the board, so the counter knows before the customer calls.
What gets in the way
Sound familiar?
- The schedule lives on a whiteboard, so nobody at the counter can answer "when can you take me?"
- A returning customer's history is in a filing cabinet, or in whichever technician remembers the car.
- Approvals happen by phone tag, and the vehicle sits on the hoist while you wait for a call back.
One day at the garage, from the first call to the last invoice
Every bay booked, every vehicle in one place, every quote approved before the work starts. Here is what MecanoPro does at each step.
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Morning
One schedule the whole shop reads
Day by bay, day by technician, as a kanban board of what has arrived, or as a table you can filter. They are four windows onto the same appointments, so whoever answers the phone sees what the shop floor sees.
- A bay or a technician already taken is refused before the promise is made, so the same bay is not promised twice.
- The calendars show one day at a time, with arrows and a date box to move around.
- Reminders go out by text, email or both, and the customer confirms or cancels from a link with no login.
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The counter
Every vehicle you have ever touched
Check In opens the work order from the appointment with the customer concern, the mileage in, a key tag, the advisor, the bay and the promised time. The vehicle's page has its whole history, one tab per kind.
- Decode VIN fills the year, make and model for passenger vehicles, motorcycles and heavy trucks. It reads a US database, so a car sold in Canada can come back with very little.
- A vehicle with an open work order offers to add to it instead of opening a second.
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The estimate
Approved before the wrench turns
Put the waiting jobs on one quote and send it by text or email for signature. Each job is approved on its own, so the customer can accept the brakes and decline the struts, and a signed quote approves them without anyone ticking a box.
- A signed quote is kept as signed, with its timestamp, so what was agreed is never in question.
- A technician who finds something on the job raises a Finding with photos, and the advisor prices it.
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The bay
Clocked, ordered, checked
The technician clocks on and off each job, orders parts with Request Part, and works from a tablet-friendly page with big buttons. Parts move from Needed to Installed, and the work order moves to Awaiting Parts when everything is on order.
- Send a part from NAPA, Nexpart, Distribution Stox, Worldpac or DT Tire straight onto the job, with its cost.
- The optional quality check is a checklist you define, like Wheel torque checked or Road test.
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The loaner
A courtesy car that goes out on a record
If you lend cars, the courtesy cars module keeps the fleet, the diary and the hand-over: odometer, fuel and condition going out and coming back, the driver's licence and its expiry, and an inspection on each end.
- A clash check refuses a car that is already promised, and an overdue return alerts your administrators.
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The pickup
Ready, told, paid
Pass the quality check, then close and invoice. Text or email the customer that the vehicle is ready, with the message written for you. Send a Stripe payment request and they pay by card on Stripe's own page.
- A private status page shows the customer the stage, the expected date, the photos and any quote waiting for a signature.
- Declined or deferred work keeps a follow-up date. The Declined Work report lists what is due, and Quote Again turns a line into a new quote.
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Month end
The books in the same system
With Accounting, every invoice, payment, purchase and expense posts to the ledger as it happens, so month end is a review and not a re-entry exercise. Reports, the efficiency of each technician and the revenue by vehicle come from the same records.
The parts of MecanoPro this shop uses
Each one is a real module, and each is explained on its own page.
Where it stops and you start
A garage runs on a lot of habits. Here is what MecanoPro leaves to you.
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The board is for looking
The work order board shows every stage and flags promised times in red, but a card moves when the work does, not when you drag it. It shows at most 500 work orders.
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Nothing is sent on its own
Reaching Ready does not message the customer. The ready text, the signature request and the review invite are each a tap by a person, which is also why nobody is told before you mean them to be.
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Prices are for people who may see them
A technician sees the work and not the money. Prices are hidden from anyone without the right to view pricing, and so are the PDF links and Sign on Tablet.
See it on your own jobs
Book thirty minutes and we will walk through it on your own work orders. No pressure and nothing to sign.
See it running on your own work orders
Thirty minutes, at a time that suits the shop. We load a few of your real jobs in and you tell us where it would break.